How to Fix Google My Business When It’s Not Showing Messages

December 2022 · 4 minute read
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Google My Business is one of the many innovative platforms offered by Google that allows businesses to create a free listing for their company. So when the Google Business messages do not show issue hits, your business may be in trouble.

One of the features of Google My Business is the ability to send and receive messages from customers. If you can’t see messages, don’t worry – there is a way to fix it.

How do I enable Google Business messages?

  • Sign up for a Google My Business account and create a listing for your business.google business messages not showing can be fixed
  • Once you’ve created your listing, click on the Messaging section.
  • Here, you’ll see an option to Verify for Chat. Click on this and follow the prompts to finish setting up Business messages.Verify to Chat to solve google business messages not showing
  • What can I do if Google My Business is not showing messages?

    1. Add your number

  • Open Google My Business and tap on the Add phone number button.Fixing google business messages not showing
  • This will open a new page where you can enter your phone number. Input the digits and hit save.google business messages not showing
  • You’ll then have to wait for a verification code that may take up to 14 days to arrive. Once your number is verified, you should start getting messages on your Google My Business account.
  • 2. Check your internet connection

    One other thing you can try is to check your internet connection. Poor connectivity can be the cause of the issue. Restart your router or modem, or check to see if there are outages in your area. If none of these work, contact your ISP for further troubleshooting.

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    3. Contact Google support

  • Log in to your Google My Business.Business Profile
  • Scroll down to the bottom and choose Support. This will open a dialogue box with suggestions of possible solutions. If you can’t find what you need, tap on Contact Us to get specific help with the messaging issue.Google Support
  • Google Business message unable to deliver

    There are a few possible reasons why your Google Business Messages may not be delivered.

    While contacting Google support may not always result in a fix for your particular issue, it’s definitely worth a try if you’re still having trouble getting messages to show up on your listing. Keep reading our blogs to find more related solutions to everyday tech problems.

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